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Privacy Policy

Privacy Policy

 

Privacy Policy

Last updated: January 26, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as either "the Company", "We", "Us" or "Our") refers to Home Tech Service Center.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Delhi, India
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Website refers to Home Tech Service Center, accessible from https://hometechservicecenter.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include:

  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Email address
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service and may include:

  • IP address, browser type and version
  • The pages of our Service that You visit, time spent on pages, and visit dates
  • Device identifiers and other diagnostic data

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies such as beacons, tags, and scripts to track activity on Our Service and store information to improve and analyze our Service. These technologies help us deliver personalized experiences, measure campaign performance, and detect misuse.

Types of Cookies Used

  • Necessary / Essential Cookies: Essential to provide You with services and enable some features.
  • Cookies Policy / Notice Acceptance Cookies: Identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies: Remember choices You make when You use the Website, like login details or language preferences.
  • Analytics / Performance Cookies: Help us understand how visitors interact with the Website by collecting and reporting information anonymously.
  • Advertising / Targeting Cookies: Used to deliver relevant advertisements and measure ad performance across third-party networks.

Use of Your Personal Data

The Company may use Personal Data for:

  • Providing and maintaining our Service
  • Managing Your Account
  • Performance of a contract
  • Contacting You via email, phone, SMS, or push notifications
  • Providing news, offers, and general information (with Your consent where required)
  • Managing Your requests and appointments
  • Business transfers, mergers, or asset sales
  • Data analysis, reporting, and improving our Service
  • Detecting, preventing and responding to fraud, abuse, security incidents, and technical issues

Sharing Your Personal Data

We may share information with:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, data analytics, CRM, marketing automation, payment processors, and customer support tools).
  • Advertising Partners: Advertising and marketing platforms for campaign delivery and measurement (e.g., Google Ads, Facebook/Meta Ads).
  • Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets or similar transaction.
  • Affiliates: Entities under common control for internal business purposes.
  • Legal Requests: To comply with laws, regulations, legal processes, or to protect rights, safety or property.
  • With Your Consent: When You have given consent to share.

Third-Party Services, Tools and Integrations

To provide and improve our Service, we use a range of third-party services and tools. These may include—but are not limited to—the following categories:

  • Analytics & Measurement: Google Analytics, Google Tag Manager, and similar tools to understand Website usage and performance.
  • Advertising & Marketing: Google Ads, Google Marketing Platform, Google My Business (GMB), Facebook / Meta Ads, and other ad networks to run, measure and optimize advertising campaigns.
  • Social & Media: YouTube embeds and social widgets for content and interaction.
  • Fonts & Libraries: Google Fonts and other content delivery networks used to serve site assets.
  • Lead Capture & CRM: Third-party lead forms, CRM platforms, and marketing automation systems to collect leads, manage customer records, and send communications.
  • Hosting & Infrastructure: Our hosting provider(s) and cloud infrastructure partners that store and process data necessary for the Website and services.
  • Security & Performance: Tools for website security, DDoS protection, and performance monitoring.

Note: Each of these third parties has its own privacy policy and practices. We recommend that You review their policies before using their services.

Retention of Your Personal Data

The Company retains Your Personal Data only as long as necessary for the purposes set out in this Privacy Policy, to comply with applicable laws, resolve disputes, enforce our agreements, and for legitimate business purposes such as recordkeeping, analytics, and fraud prevention. Retention periods vary depending on the type of data and legal requirements. When data is no longer needed, we will securely delete or anonymize it.

Transfer of Your Personal Data

Your data may be processed at the Company's offices or other locations where the parties involved in the processing are located. This may involve transferring Your data outside Your country of residence. When transfers occur, we ensure an adequate level of protection through contractual safeguards, standard contractual clauses, or other legally recognized mechanisms.

Delete, Access or Update Your Personal Data

You may update, amend, or delete Your information at any time. You may also request access to the Personal Data we hold about You, ask for corrections, request restriction or deletion, or request data portability where applicable. To exercise these rights, please contact us using the details below. We will respond to verified requests in accordance with applicable law.

Disclosure of Your Personal Data

We may disclose Personal Data in the following situations:

  • Business transactions (e.g., sale or transfer of business assets)
  • Law enforcement requests and legal obligations
  • To protect rights, safety or property of our users and third parties

Security of Your Personal Data

We strive to implement and maintain reasonable administrative, technical, and physical safeguards to protect Your Personal Data. However, no method of electronic transmission or storage is 100% secure—so while we use commercially acceptable means to protect Personal Data, we cannot guarantee absolute security. In case of a data breach, we will follow applicable notification requirements and take steps to mitigate risks.

Children's Privacy

Our Service does not address anyone under 13. We do not knowingly collect Personal Data from children under 13. If you believe a child has provided Personal Data to us, please contact us and we will take steps to delete such information as required by law.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage You to read the privacy policies of any third-party sites You visit.

International Users & Data Protection

If You are visiting the Website from outside India, please be aware that Your information may be transferred to, stored, and processed in India or other countries where our Service providers operate. By using the Service, You consent to such transfers.

Your Rights

Depending on where You live, You may have certain legal rights regarding Your Personal Data, including the right to:

  • Request access to the Personal Data we hold about You
  • Request correction of inaccurate or incomplete data
  • Request deletion or restriction of processing
  • Request portability of data in a machine-readable format
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the relevant data protection authority

Cookies & Opt-Out

You can manage cookies and tracking preferences through our cookie banner and through your browser settings. Please note that blocking certain types of cookies may affect the functionality of the Website and some services may not work as intended.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or technology. When we make material changes, we will post a prominent notice on the Website and, where appropriate, notify You by email. Please review this Policy periodically for updates.

Contact Us

If you have questions about this Privacy Policy, or to exercise your rights, you can contact us:

 

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